Internal audit
Regular internal audits are required for companies operating within the framework of a quality system.
A timely audit is the key to resilience against external administrative and technical challenges and contributes to the long-term success of the company.
How to ensure SAFETY AND INDEPENDENCE OF AUDITED ACTIVITIES, if the task of implementing the quality system and its audit are performed by the same staff?
The external certification audit in such a situation can put a non-conformity associated with a conflict of interests. And such a non-conformity can be considered as significant.
The internal audit with Expert Bykova provides:
- independent verification and analysis of the quality system operation;
- audit at all sites of the company;
- quantitative assessment of compliance;
- documentation of audit materials and results;
- training of personnel under conditions approximating an external audit;
- may include the service of conformity assessment to the profile standard.
External audit
External audits affect any company whose quality system is certified.
Non-conformities detected during an external audit can suspend the operation of the company until they are corrected.
In order to achieve a positive audit result, the quality team can be strengthened by an involved expert (provided for by ISO 19011).
The participation of Expert Bykova allows to LEVEL controversial situations, to write safe wording in the audit reports and to create recommendations for improvement.
In advance, the expert performs a preparatory audit of the company.
The external audit with Expert Bykova provides for:
- visiting the audited company together with the external audit team;
- clarification of the auditors' questions to the personnel of the company and the personnel's answers to the auditors;
- participation in analyzing the collected audit evidence and confirming the objectivity of the evidence and conclusions;
- developing an action plan based on the results of the audit and agreeing it with the external audit team.